Incogni Review 2026: Price, Test Results and Complaints

Updated 2026-10-18 · Prices and policies checked 2026-10-18 · No hands-on testing

Incogni posted the highest removal rate in the peer-reviewed study, at a mid-range price. Two limits: the rate is self-reported by the service, and you can’t see the records it removes. Choose it for breadth, not proof.

This review compiles published research, Incogni’s own pages and user reports. We haven’t used Incogni ourselves. Facts we couldn’t verify are marked “not stated”.

At a glance

FactIncogni
Rank#3 of 8
Lowest price, 1 person/year$95.88/yr
Coverage420+ data brokers; Unlimited adds custom requests to 3,000+ sites
Scans / reportsRecurring removals (interval not stated on the pricing page)
Refund30-day money-back guarantee
Free trial or tierNo free trial stated
Consumer Reports (2024)not tested
PoPETs (2025)76.6% after 30 days (self-reported)
OperatorIncogni (a Surfshark company)
Affiliate statusAffiliate program exists (via Surfshark); we applied on 2026-10-18 and have not been approved.

See current Incogni prices

Pricing (checked 2026-10-18)

How it works: Automated legal removal requests to brokers (it covers marketing brokers as well as people-search sites).

What independent tests found

Consumer Reports (2024): Not part of the Consumer Reports study.

PoPETs (2025): Highest removal rate in the study: 76.6% of found records marked removed after 30 days. That figure comes from Incogni’s own status reports, and Incogni doesn’t show which personal data each record held, so participants couldn’t check its accuracy.

What users complain about

Trustpilot: 4.3/5 from 3,050 reviews. We read the recent one- and two-star reviews and summarize the recurring themes below. These are paraphrased, not quoted. Each one is a single customer’s account that we haven’t verified.

On Reddit

Pros and cons

Pros

Cons

Who it’s for

People who want hands-off requests to a wide range of brokers, including marketing brokers.

Alternatives

Comparisons

FAQ

How much does Incogni cost?

$95.88/yr for one person at the lowest listed price (checked 2026-10-18). Plans: Standard: $7.99/mo billed annually ($95.88/yr) or $15.98 month-to-month, 420+ brokers; Unlimited: $14.99/mo billed annually ($179.88/yr), adds custom removals from 3,000+ sites and live phone support; Family: $15.99/mo billed annually ($191.88/yr); Family Unlimited: $22.99/mo billed annually ($275.88/yr); family plans cover up to 5 members.

Has Incogni been independently tested?

Consumer Reports: Not part of the Consumer Reports study. PoPETs: Highest removal rate in the study: 76.6% of found records marked removed after 30 days. That figure comes from Incogni’s own status reports, and Incogni doesn’t show which personal data each record held, so participants couldn’t check its accuracy.

Does Incogni offer refunds?

30-day money-back guarantee. Free trial or tier: No free trial stated.

Sources

  1. Incogni pricing page (checked 2026-10-18)
  2. Incogni official site
  3. He, Snyder, Haddadi, Bustamante & Tyson, “Measuring the Accuracy and Effectiveness of PII Removal Services”, Proceedings on Privacy Enhancing Technologies 2025(4)
  4. Incogni on Trustpilot (score and review count checked 2026-10-18)